If you have a vacation planned or a quick weekend getaway and plan to use your debit or credit card, give our office a call before you go. We will put a travel notification on your account to avoid declines while you are away. Otherwise,our fraud department may put a temporary block on the card until they can verify transactions with you. This would also apply if you will be spending out of your normal spending habits.
We now have another way to may paying your VISA more convenient! We are now able to take your VISA payment in our office. Members can bring it in, mail it to our office with payment stub or call us to transfer the funds from your account. You can still access the PCUA payment site thru our website, mail in to the payment center or set up a bill pay.
Do you know when the last transaction was done on your account? In order for your account to remain in an active status, we ask that you perform a transaction once a year. You can either withdraw funds or make a deposit. Any amount, large or small, is acceptable. If you are not sure if you need to do something, please give us a call or stop in.
Have you moved recently or has your contact information changed? Please let us know when any of your information changes so we can reach you. We may need to contact you about your account.
Effective immediately, we will no longer be able to make transfers between one member account to another over the phone unless both the “to” and “from” account numbers are given.